Explanation of Web Control Room Components

Let's now learn about each component or module of the control room features panel in detail.

1. Dashboard

★ The primary purpose of the dashboard is to help you make business decisions and
corrective actions to fix any errors instead of going to each module and
page of the control room.

★ Note that dashboard is the first level of navigation in the features panel.

★ It provides a bird's eye view of the entire automation to the control room administrator
with an exclusive graphical insight.

★ It represents the R-P-A infrastructure in the form of meaningful visuals and charts.
This leads to informed decisions and corrective actions.

★ As a control room user with dashboard view privileges, you can view data
presented in the form of widgets.

★ These widgets can be customized to display the data in a more readable format using the
various options provided by the dashboard feature.

★ These options include filtering, sorting, applying visually appealing colors to charts,
and setting the time bar for each widget on the dashboard.

★ It consists of six components that include Home, Bots, Devices, Audit, Workload and Insight.

Home:

★ The home component of the dashboard provides information such as:

-> Number of active users.
-> Number of registered clients.
-> Number of failed tasks.
-> Number of existing bots.
-> Number of upcoming bots that have been scheduled.
-> Number of queues available.

★ The home field displays the information of total active users,status of the executed bots,
total number of bots scheduled and total number of queues and bot velocity.

★ Total Active users displays the total number of users in the control room.

★ Bot Run Status displays the status of the bots that is completed,
Failed,stopped or aborted, timed, etc., for deployed bot on registered bot runners
from the control room.

★ Total Bot Schedules displays the total number of task execution failures
for the last 2 days.

★ Total Queue displays the total number of bots.

★ CPU utilization displays the total number of bots that
have been scheduled in the control room for the next 7 days.

Bots:

★ As a user with appropriate permissions, the bots page of the dashboards module
provides you with a graphically summarized view of all the deployed bots in the
Control room.

★ This dashboard gives you the answer to the questions such as:

-> Which of my bots use the most system resources?
-> Which bots are scheduled to run?
-> Which of these bots are failed to run?
-> What percentage of bots are in progress, paused, unknown,failed and completed?

★ Bots page consists of widgets to calculate the failure score,
number of times the bot was processed, error encountered by the bot etc.

-> The Bot Heart Beat Widget provides a statistical representation
of the relationship between the failure score of a bot and respective bot.

-> A failure score is calculation of the resources utilized by the CPU memory,
and the hard disk(HDD) when you run a bot.

-> Once the failure score is calculated, it is plotted against the respective
bot and is displayed in the heart beat widget.

-> The Most Valuable Process or MVP Bots Widget displays bots based on their
maximum processing time and number of times they are run.

-> The Bot Status Widget tracks the task progression based on the status as deploy
failed, stopped, started and completed.

-> The Top Failure Reasons Widget categorizes the errors that your bots may encounter
into various groups and shows the count of each group.

-> The Upcoming Schedules Widget shows all bots that are scheduled to run, which are sorted
by the number with which they are run.

Devices:

★ Dashboard's Device page allows you to view and analyze the bot
runner machine's relevant data when bots are deployed on those devices.

★ The Device data is presented in the form of widgets which provides information
such as:

-> Failed to execute.
-> Threshold for CPU.
-> Memory and HDD utilization.
-> Device status and
-> Scheduled Automation.

-> The Failure analysis widget displays the top number of devices with most
failures for a given time period.

-> The CPU utilization widget displays the number of devices that crossed the threshold
for CPU usage for a given time period.

-> The Memory Utilization widget displays the number of devices that crossed the threshold
for memory usage for a given time range.

-> The HDD utilization widget displays the number of devices that crossed the threshold
for HDD usage for a given time range.

-> The Overall Device Status widget displays the number of devices that are connected
Or Disconnected for a given time range.

-> Finally, the Upcoming Device utilization widget displays the number of devices
on which automations are scheduled to run offline devices and MVP devices for a given time range.

Audit:

It displays various events such as the visual representation of the log.

★ The audit page of the dashboard feature allows you to view snapshot of audit information
of activities performed in the control room and client.

-> The Events distribution by activity type widget provides a chart-based
view of activities filtered on the action type column in the audit log page
for a specific time period.

-> The Activity Audit trail by host machine type widget provides a chart-based
view of activities filtered on the source column in the audit log page
for a specific time period.

-> The Activity Audit trail by Username widget provides a chart-based
view of activities filtered on the Action taken by column in the audit log page
for a specific time period.

-> The Failed Activity Log by Username widget provides a chart-based
view of activities filtered on the Action taken by, Action type, and
source column in the audit log page for a specific time period.

Workload:

-> In the Dashboard's work load page you can view the status of the device.

It displays the workload status of device pools, queues and work items in the workload Executive Dashboard and or
Operation manager's dashboard.

The Executive Dashboard allows you to monitor the progress of the queues for which you are the owner or the consumer.

-> Device Pools by Backlog widget allows you to view the device pools by backlog.

It also allows you to adjust device pool size or reorder the automation's if required.

Device Pool backlog is measured in the number of hours it takes to complete the existing work items
from all automation's in that pool.


->Queue's by time to complete widget, you can view the list of queues ordered by time to complete.

This allows you to pause or change the priorities of the automation's if required.

Time to complete is measured in the number of hours it takes to complete the existing work items.

->Queue Status widget, you can view the list of queues that were processed in the last n days.

This allows you to monitor the status or progress of the workload items.

This statuses displayed for work items of each queue are active. successful, unsuccessful, Ready to run,

on hold and data error.



->Queue's with average processing time widget you can view the list of queues

that were processed in the last n days with average processing time.

This allows you to understand if there is any issue with the processing of these work items.

The list of queues are shown on the basis of the average processing time for a work item

with a daily average.


The Operation Manager's Dashboard allows you to monitor the queues for which you are the owner,

consumer or participant.

-> Device Pools by FTE widget, you can view the pools in the descending order of full time equivalent.

It allows you to measure the value of each pool in terms of the equivalent manual effort required

to process the same work item.

-> Pools by decreasing error rate widget, you can view the list of pools ordered by the decreasing error rate.

This error rate is measured by the number of work items failed divided by the number of work items

processed from that pool. It gives a quick view of the pools that require attention.


-> Device Pools by Backlog widget allows you to view the device pools by backlog.

It also allows you to adjust device pool size or reorder the automation's if required.

Device Pool backlog is measured in the number of hours it takes to complete the existing work items
from all automation's in that pool.

-> Device Pools by Average Time Widget, you can view the list of queues that were processed

in the last n days with average wait time. The wait time is calculated by subtracting processing start time

automation start or resume time. This allows you to decide whether to increase priority or pool size to meet

business needs as required.

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Introduction to Automation Anywhere Enterprise v 11.0 Web Control Room

* Automation Anywhere Enterprise v 11.0 Web Control Room is the brains of the entire operation.

* The heart beat of Automation Anywhere Enterprise RPA architecture is the Control Room.

The Control room enables you to carry out multiple tasks with ease.

You Can:

→ View task relevant activities using the Dashboard.

→ View the History,tasks in progress and tasks and
activities carried out in control room using the Activity page.

-> Manage the automation(bot) files repository and schedule or run tasks
using the Bots page.

-> View and manage the statuses of devices using Device page.

-> Manage various work items using Workload management page.

-> View recent activities of users and administrators using the Audit Log page.

-> Create new and manage existing roles and users (client and administrator)
using the Administrator page.

** The interface of control room gives you several options to manage and monitor the
different components of your R-P-A infrastructure.

☞ These include the Control Room left navigation pane which holds the components
or modules of Control Room.
The components that can be viewed differ from user to user depending upon
the assigned roles, permissions and rights.

☞ Next, details pane is the second level of navigation, which displays a detailed
list of sub-commands of the page you are on.

☞ For example, the detail list of dashboard include home,bot,devices,audit, work load
and insights.

☞ Finally your profile pane allows you to make changes to your profile.
This include changing of your password and editing your personal details
such as first name,last name and email address.

** The seven components of Control Room provide loads of benefits.
Some of them include:

☞ Simplified and improved monitoring and administration of large,multi-site
complex,automation infrastructure, done using the web-based control room.

☞ Access and Manage tasks,clients and users from anywhere, anytime.

☞ Monitor task progress and status to enforce internal compliance regulations, as well
as prevent tampering with mission critical processes.

☞ Facilitate an environment for increased collaboration to optimize productivity.

☞ Accommodate scaling of multiple users and client environments or Machines.

☞ Enable an environment to enforce controlled edits using S-V-N.

☞ Facilitate uploading and downloading of meta bots and meta bot enabled tasks.

☞ Facilitate uploading and downloading of IQ bots with vision skills.

☞ Provide Role based access to credentials, and

☞ Provide responsive web design to run the application in multiple devices.

The detailed explanation of components will be displayed in next page.


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Knowledge Check of Bot Insight

1.Bot Insight enables the operations organization to discover which two of the following?

Ans: Operational Insights and Business Insights.

2. Ravi is using Bot Insight and wants to analyze the data in it. Which role should she use?

Ans: Analytics Consumers

3. Ajay wants to know the basic use of Bot Insight. Which of these options does the Bot Insight product deliver?

Ans: Operational Intelligence

4. Which role allows the user to create copies of the dashboard in the Bot Insight environment?

Ans: Analytics Expert

5. When Analytics is enabled for a Task bot, the values of variables marked as "Tagged for Analytics" can be viewed
by clicking on the Analyze tab in the Workbench to view __ ?

Ans: Auto-generated Dashboards

6. Ravi is using Bot Insight and wants to confirm the data types
in the Data Profile tab. Which role should she be assigned?

Ans: Analytics Expert

7. To enable a Task bot to generate an operational dashboard,
the following steps should be completed in order within a Bot Creator client:

Ans: Enable Analytics->Tag Variables->Run Bot->Analyze the Default Dashboard

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Introduction to Operational Analytics in Automation Anywhere

It could be great if you can get insights to:

→ Which of your bots use the most system resources, which bots are scheduled to run,
which of these bots are failed to run, and what percentage of bots are in progress,
paused,unknown and completed?

→ Automation Anywhere brings to you real-time operational analytics to help operational managers and
practitioners to constantly monitor the efficiency and effectiveness of their digital workforce, and
easily quantify processes operational performance on demand.

In Automation Anywhere Enterprise 11 the operational analytics is integrated within the web control room
and made free for the users.

The operational related information about the bot can be accessed from the Bots and Audit pages
of the dashboard module.

The Bots page provides a graphically summarized view of all the deployed bots in the control room.

It Consists of widgets such as:

→ Bot Heartbeat widget that provides a statistical representation of the relationship
between the failure score of a bot and respective bot.

→ MVP Bots widget that displays bots based on their maximum processing time and
the number of times they are run.

→ Bot Status widget that tracks the task progression based on the status:
Deployed failed,Stopped, Started, Failed, Completed.

→ Top Failure Reasons widget that categorizes the errors that your bots
may encounter into various groups and shows the count of each group.

The Audit page allows a control room user with view dashboards permission
to view a snapshot of audit information as processed in the control room.

→ It allows you to monitor various events such as a highest percentage of a
particular activity being performed based on either username or host machine type,
and a visual representation of a failure log.


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Example of Business Analytics

First Example

A Sales manager needs to analysis the sale and storage cost of their products across many countries.
Based on the analysis, they need to plan a new strategy to improve the sales and
revenue in countries where the sale is low.

Solution

Business Analytics of Bot Insight can be used create cohesive reports
about the sales of various product and its storage cost in various country.


Process Step Flow

Create a Bot to read data from the Reconciliation CSV file
↓
Tag the data variables of interest in Bot
↓
Log the data for the tagged variables
↓
Auto-build dashboards to help analyse Bot business data
↓
Customize the dashboard to make the report readily consumable


Benefits of using this command

With Business Analytics, you can:

☞ Quantify business value added by Bots,
☞ Identify new opportunities from business insights,
☞ Quickly prototype, measure and showcase new RPA candidates (that is Bots), and
☞ Scale up automations and improve business process efficiency.

Note:

☞ Before generating the analytics dashboard for the data processed by the Bot,
it is mandatory to perform the following steps. If any one step is not performed,
the “Unable to generate Dashboard” message is displayed when Bot Insight is launched.

☞ Tag the variables of interest, Log the task to enable the data for analytics and
Execute the Bot.

☞ In order to customize the system generated dashboard, you must login as Business Analytics Expert user.

I will be posting more examples as soon as possible.

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Business Analytics in Automation Anywhere

Introduction to Business Analytics

☞ How Powerful would it be if you could instantly alert your CFO to the total daily, weekly,
monthly and quarterly cost savings delivered by your digital members in an end-to-end order-to-cash process?

☞ Automation Anywhere brings to you hands-free business analytics at the click of the mouse.
Simply tag the variables of interest and watch the analytics expert do the rest.

☞ It's Complete turnkey RPA analytics solution that requires no integration and
everything is built-in(native) and ready right out of the box.

☞ Business Analytics can be performed by Automation Anywhere's Bot Insight product,
which is a web based application.

☞ Transnational Analytics enables you to quantify business value added by bots and identify
new opportunities from business insights.
This analysis is used by operational business executives.

Now take a look how business analytics works

☞ First you need to tag the data variables and then log the data for these variables.

☞ After tagging and logging the data and click on the analyze tab. This will auto-build
the task dashboard template in bot insight site's configure tab.

☞ Once the dashboard is generated,you need to save and publish the dashboard
in order to see the cumulative data.

☞ Then, upload the bot to the control room for execution.

☞ After publishing the dashboard uploading task to the control room,
execute the bot on bot runner device in the control room.

☞ The data will be analyzed if execution happens locally in the bot-runner client
or from control room.


Bot Insight has the feature to provide access based on roles assigned.
These roles include Analytics Expert,Analytics Consumer,Control Room Admin.

Analytics Expert

☞ This role allows the user to tag the variables of the bots on client machine
and customize, create copies of the dashboard in the bot insight environment.

Analytics Consumer

☞ This role allows the user to have access only to published dashboard and
to analyze the data in the bot insight.

Control Room Admin

☞ This role allows the user to assign the other two roles to a new user.

Based on the roles assigned,the interface of Bot Insight differs.

☞ A user with Analytics expert role can view two tabs in the bot insight tool.


1. Dashboard

It provides the customizable reports that can be published to be viewed by analytics consumers.
The data filter slider at the bottom can be used to interactively analyze the data over a chosen
time frame for the entire dashboard.

2. Data Profile

It allows you to inspect the data profile against each variable that was marked for analytics
within the task. It provides compete description of the tagged variable along with the statistical information.

An Analytics Expert can use the various options provided by the tool to customize the chart widget.
The options include:

☞ Filters that allows you to sift the data plotted on the chart.

☞ Sort & Limit that allows you to sort and restrict data displayed.

☞ Color Settings that allows you to change the color palette of the chart.

☞ Export that allows you to export the information displayed on the chart
to different formats.

☞ Chart Style that allows you to change the chart type,
if it is not appealing enough and needs to be changed.

☞ Time Bar that allows you to change the time line attribute against which the
information is displayed.

Analytics Expert can also do the following things

☞ Share the generated dashboard or reports via email.

☞ Bookmark the customized dashboard.

☞ Save the modified system generated dashboard.

☞ Publish system generated and customized dashboards, and

☞ Compare customized dashboards in the configure section.

A user with Analytics consumer role can only view the <>Dashboard tab that displays the reports
that are published by an analytics expert

A user with Analytics consumer role can only view the <>Dashboard tab
that provides a customizable reports that are published by analytics experts

A user with Analytics Consumer role can do the following

☞ Share reports via email.

☞ Bookmark the dashboards, and

☞ Compare dashboards.

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Introduction to Bot Insight

► In the fully functional RPA system, millions of units of data are flowing through bots each mili second.

► Any organization were require some thing or someone to analyze that data and turn that data into Business insights

► For the above issue, Automation Anywhere came with the unique solution,

► Introducing Bot Insight

Bot Insight

► A fully functioning software component used to analyze real-time data for operational and Business purposes.

► Bot Insights arms business executives in shared services and
operational departments with real-time content level data
they need to measure and assess the business value that RPA Program is generating.

► Bot Insight Immediately transmits the data captured by bots
into insights through Aggregated volumes, Transaction throughput,Failure rates, Trends,Events and changes.

► These are all through auto generated and customized dashboards.

► Other than bot insight delivers operational intelligence
by providing in the moment of historical information by 24/7 on the health and performance of the bots and machines.

► Actionable intelligence delivered by self measuring bots.

► Operational managers and practitioners can constantly manage the efficiency and effectiveness of the digital workforce.

► It also includes API's that enables the it professionals in centralized it groups and competent centers to easily
extract, load and transform RPA data into their data ware houses.
► It is packed with quick tagging, Instant and tailored dashboards, Interactive analysis and central management and
also it enables any operational organizations to derive revenue, customer satisfactions, reduce costs and error margins.

► And by positively impacting the organizations top and bottom lines by leveraging Business Insights and
Operational Insights.

► Only Bot Insight can perform this type of tasks and only Automation Anywhere has it.

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Use Cases of Meta Bot with Explanation

First Use Case of Meta Bot

An Inventory Manager needs to add a new vendor to their Inventory Management System
every time a vendor is on boarded. Since this is a repetitive process and time consuming,
the inventory manager wants to automate it.

Solution

You can create a Meta Bot logic to automate such processes.

Process Step Flow

Open the Vendor Registration web page
↓
Capture screens of the web page to be automated
↓
Define MetaBot logic to the captured screens
↓
Save the logic.
↓
Define TaskBot logic.
↓
Save task--->Execute task.

Benefits of using this command

► MetaBots are highly re-usable; create once, use everywhere. They can be leveraged by any automation task.

► Enterprises can leverage MetaBot library to standardize org-wide automation in a rapid manner.

► MetaBots ensures systematic, accelerated automation ROI.

► MetaBots help to eliminate common navigational errors in complex automation tasks.

► MetaBots help to automate without requiring access to live application.

► MetaBots can be easily calibrated to newer versions of applications to ensure compatibility.
Note:

► You will have to invoke the application screen before using the Add Screen feature.
Also, if the application is closed, you will be prompted to open the required application.

► When interacting with an application in a workflow mode, use Record Screen,
instead of Add Screen, to record all the Screens/UI elements.
These UI elements cannot be captured using Add Screen.

► Deleting a MetaBot from the MetaBot Designer doesn’t delete it from Control Room.

► If an application has multiple exe's, you are required to create a separate MetaBot for each.

I will be updating this blog with new use cases as soon as possible.

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Explanation Of Meta Bots

-> Automating the process on a enterprise level requires automation process to be scaled effectively.

-> Automation Anywhere Provides hand-on solution this by providing Meta Bots.

-> Meta Bots are automation building blocks, which are reusable blue prints of a application.

-> Meta Bots are Application Resilient,
it means any time a application updates or changes,
the user can make minimal edits to the bot itself.
Then those will automatically apply to any process, utilizing that bot.

-> Meta bots can automate any task without requiring live access to an application and
these bots are easily calibrated to new versions of application to ensure compatibility.

-> Meta bots helps to eliminate common navigational errors in complex automation tasks.

-> These accelerate the deployment of digital workforce by providing scalability and
extensiblility to Automation Anywhere cognitive RPA Platform.

-> These also facilities maintainability and offline automation and
available in automation command in Automation Anywhere Enterprise.

-> These can be leveraged by any automation task bot and
used in the the place of scripting and VB macro's.

-> You can upload meta bots to the control room to use by other enterprise client users and
edit the meta bots that are created by other users (Reusable).

-> Important point while developing the meta bots is re-usability which

---> Shrinks deployment time.
---> Reduces operational costs.
---> In turn amplifies the ROI(Return of investment) from RPA initiates by more than 50 percent.


-> Meta bots are highly reusable automation building blocks and you can create multiple meta bots
and pick some meta bots to build one task bot.These are automation blue prints of the application.

-> A Bot creator user with Meta bots repository access permissions can

a) Create a new meta bot.
b) Record screens for a new meta bot
c) Upload the meta bots to the control room to enable other
bot creators to download for task bot integration.
d) Delete obsolete meta bots (or) ones that are no longer required.

-> If version Control is enable for controlled edits of meta bots,
a bot creator can check out the meta bot for editing and to view version history.

-> Meta Bots are automation blue prints of the applications.
These automation blue prints are created using meta bot designer
that are accessed by enterprise client application.

-> These Blue Prints can be constructed using three elements present in the Meta Bot Designer such as

1) Visual Captures
2) API (Application Programming Interface)
3) Navigational Flows

-> Existing meta bots can be leveraged or new meta bots can be created using Meta Bot Designer.

So, What do we need to build Meta Bots?
Ans: Meta Bot Designer

Explanation of Meta Bot Designer

-> With Meta Bot Designer, you can conceptualize, Manage and Create Meta Bots.

-> Meta bot designer comes pre-installed with Automation Anywhere Client and
to ensure meta bot designer is installed and working fine,
check if you can locate meta bots under AUTOMATE on left panel.

-> If yes, click on meta bots to launch the enterprise client- Meta Bot Designer.

-> You will need the required access privileges provided by control room administrator to access the meta bots.

-> You will have to exit and restart Automation Anywhere Client for the changes to take effect.
If you have upgraded to the current version.

-> Once the meta bot designer is launched, you can see two views in the work space of meta bot designer.

1) Assets View and
2) Logic View

1) Assets View

-> Assets are the collection of visual captures as well as application API's or DLL's.

-> In meta bot designer, the required application screens to be automated are captured and placed under the assets tab.

-> The Application DLL's added using the add DLL option, are displayed in this tab.
This view is selected by a default for a New Meta Bot(Assets View).

2) Logic View

-> Logic is a navigational flow that is developed based on the available assets,
which includes visual captures or Application DLL's or Both.

-> It is also a independent functional unit of a process
that represents part navigational flow of an application that can be integrated into automation tasks as and when required.

-> Workbench commands can be used to build the navigation flow that is placed under the logic tab.

1)Visual Captures

These are referred has screens and are capable of performing visual captures that include GUI components of the desired application,
to be used for front-end automation.

2)API (Application Programming Interface)

The most common API's such as dynamic link libraries or DLL's are supported.
These are capable of integrating application API's(DLL- dynamic link libraries) that can be used for back-end automation,
by passing GUI and by creating black boxes of automation.

3) Navigational Flows

Screen's and DLL's forms the assets using which you can define or pre-configure any use in case of target application
to create navigational flow known as logic.
In corporate logic that helps in standardizing navigational flows,
to leverage multi-level integrations and create repeatable,
system to system automation in conjunction with task bots.

These bots allow automation at all levels including

1) API
2) Front End automation.
3) Back End automation.
4) Image Recognition.

This work space allows to work with multiple meta bots at the same time.

Let's explore the options available within an Assets view

-> Meta Bot tab open each meta bot in its own tab.
This tab is dedicated to the assets and logic for that particular meta bot.

-> The Add Folder option organizes your meta bot using 'Folders'.
This enables you to easily manage all your screens and DLL"S that are to be uploaded (or)
have been uploaded.

-> The Add Screen option captures a single screen for an executable application,
that is running.

Note:
a) If your screens are set at lower resolutions.
Example:- 1024X768, the 'Add Folder' and 'Add Screen' option can be accessed from the 'edit menu'.

b) You will have to invoke the application screen before using this feature.
Also, if the application is closed, you will be prompted to open the required application.


-> The Record Screen option captures multiple screens of the related application or
web page at one go. Every screen or menu item or pop-up or context menu
that you interact with during the recording gets captured.

-> The Add DLL option adds the API or DLL within your meta bot.
Also you can't include special characters in DLL names.

-> The Configure option edits properties for the recorded or add screen
such as name,path,value-- etc.
Thus improving the reliability of your automation.

-> The Calibrate option instantly compares an existing screen
with a newer screen of an application to identify any changes,
when the application has been updated with improvements and newer features.

-> The Delete option removes the meta bots that are no longer required.

Note:

a) Deleting a meta bot from the meta bot designer doesn't delete it from the control room.

b) The screen, DLL's and Folders are displayed in the order they were added.

Let's explore the options available within an Logic view

-> The Add Folder option is similar to that under assets.
It organizes your logic using 'Folders'.

-> The Add Logic option allows to create the navigational flows in the logic editor.

-> The Record Logic option records the logic flow and
automatically saves the screens in assets.

-> The edit option makes changes to an existing navigational flow.

-> The Delete option deletes obsolete logic.

Note: The logic and folders are displayed in the order they were added.

-> Also you can use the Automation Anywhere Workbench to create simple,
manageable and independent navigational flow.

-> This means creating logic that can be integrated into other automation
task bots or meta bot logic's as and when required.

->It is also used to save and play the meta bot logic to see if it works as required.

I will be updating the information regarding Meta bots in this blog frequently.


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